Your personal data is information that identifies you, such as your date of birth or your address. It can also be information that reveals something about you, for example your contact details. Depending on your relationship with us, we may also hold health information, donation details or other relevant data.
However, you are connected with us, we will respect your privacy and your rights.
We will use the information you provide us with to fulfil your orders, take payment and set up access to the e-learning hub. Your credit or debit card information is processed by a secure payment processor. Alzheimer's Society does not keep card details after the payment is authorised. In order to process your order, cookies are placed on your computer. For more information on them and why they are necessary, please read our cookie guidance.
Alzheimer’s Society does not sell your information to other charities or organisations.
The Society does use suppliers to help us fulfil orders and engage with you. We’ve undertaken due diligence on all these organisations and have entered into contracts requiring them to only process your information for the purposes we instruct them to and in a safe manner.
If an organisation requested that you complete the training, we may share information about your progress and completion with:
With your consent, the Society may pass your information on to media organisations to use to promote the work of the Society.
We keep your information only as long as is needed for the purpose we were collecting and using it for and then we dispose of it securely. Alzheimer’s Society has a robust Schedule for securely holding and disposing of supporter information. How long we keep your information depends upon our relationship with you.
The information we need for our learning hub will be stored for 12 months from the date you login. This enables us to be able to retrieve any relevant information once your learning has expired e.g., downloading certificates and handouts. After 12 months details will be removed from the learning hub.
We hold most information on a central system which has security measures and controls in place to protect the data within it.
Where we use other organisations to help us operate the service they may hold information outside the UK. However, where this is the case, we make sure that your rights are protected through engaging in appropriate due diligence and robust contract management.
We take care to make sure your information is secure when we use, store and transmit it. It is only accessed by people who have been verified and authorised to do so. Every one of us who has access to your personal information is obliged to respect that it is confidential and we deliver training to make sure this happens.
If we are using your data on the basis of your agreement then at any time, you can withdraw your consent and we will stop using it.
Please contact us at any time you want to:
You can do this by contacting the Information Governance team:
We’ll do our best to respect your wishes.
If you have any questions about how we are using your information please contact us:
You can also use the online form for general enquiries on our websitealzheimers.org.uk
If you are unhappy with how we are processing your information, please contact us using the details outlined above. If you are still unhappy after receiving our response, you can raise your concern with the Information Commissioner’s Office.
Our site uses cookies. A cookie is a small text marker stored on your computer that enables us to track the use of our website. We use cookies to help us understand what our users' interests and preferences are to ensure the website is as user friendly as possible, and for marketing purposes, including remarketing.
Learn more about cookies on aboutcookies.org
This site uses cookies in order to provide a service to visitors. No personal data is stored in these cookies, which are used to:
This site uses both first party and third party cookies.
Find more information on cookies we use.
Cookies help us to ensure both that our website is as good as it can be for our users, and that all our digital marketing is as efficient as it can be (so we spend less money). Cookies pose little threat to your privacy, but some people may want to turn them off anyway. Please be aware that if you disable all cookies, some elements of our website may not work properly (such as using our online shop or event registration).
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