If you change your mind within fourteen (14) days of purchase, as long as materials have not been provided to you, downloaded, streamed, or otherwise accessed we can arrange a refund. If you do wish to cancel, please contact us via email dementia.training@alzheimers.org.uk.
It is your responsibility to ensure that you meet the system requirements, including compatible hardware, software, telecommunications equipment and Internet service, prior to purchasing any content. We are unable to provide refunds where your access to the Products is inhibited due to insufficient system requirements.
All refunds are processed within 5 working days of receiving a request, funds may take up to 10 working days to appear in your account.
